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Delivery Information

Fast, Reliable UK Delivery

Free standard delivery on orders over £75 including VAT, with most stocked items delivered within 2–3 working days.

At The Green Office, we aim to make workplace purchasing simple and dependable. We offer standard delivery throughout mainland UK, with next business day delivery available on selected products when ordered before 2pm.

Larger items, furniture and specialist products may have different lead times. Where this applies, delivery information will be shown on the product page, at checkout or confirmed by our team.

Minimum order value: we have a minimum order value of £20 ex VAT (£24 including VAT).

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Free delivery on orders over £75

Standard Delivery

2–3 Working Days

for most stocked mainland UK items.

Free Delivery

Orders Over £75

including VAT (£62.50 ex VAT).

Next Business Day

Order Before 2pm

available on selected products.

Minimum Order

£20 ex VAT

£24 including VAT.

Simple Delivery Pricing

Mainland UK delivery charges

Our standard delivery charges are based on your total order value. Prices below show both ex-VAT and VAT-inclusive amounts for clarity.

Delivery Service Order Value Charge Typical Delivery
Standard Delivery £20 to under £62.50 ex VAT £4.95 ex VAT
£5.94 inc VAT
2–3 working days
FREE Standard Delivery £62.50+ ex VAT
£75+ inc VAT
FREE 2–3 working days
Next Business Day Selected products
Order before 2pm
£8.95 ex VAT
£10.74 inc VAT
Next business day

A minimum order value of £20 ex VAT (£24 including VAT) applies to all orders.

Delivery availability and final charges are confirmed at checkout. Certain large, heavy, specialist or supplier-direct products may be subject to different delivery charges or lead times.

How delivery works

We aim to make delivery straightforward from the moment you place your order.

Step 1

Place your order

Choose your products and delivery option at checkout. Available services and charges will be shown before you complete your order.

Step 2

We prepare your order

Stocked items are prepared for dispatch as quickly as possible. Some orders may be split into more than one delivery depending on product availability.

Step 3

Delivered to your workplace

Most stocked products arrive within 2–3 working days, with next business day delivery available on selected items.

Carbon neutral delivery

Greener Deliveries

Reducing the environmental impact of delivery

Sustainability is at the heart of The Green Office. Alongside offering greener workplace products, we work to reduce the environmental impact associated with getting your order from supplier to workplace.

Our approach includes supporting lower-carbon and carbon-neutral delivery initiatives, consolidating shipments where practical and working with delivery partners that continue to improve the efficiency of their distribution networks.

By combining responsible products with more sustainable fulfilment, we aim to help organisations make greener choices throughout the purchasing process.

Delivery Areas

Highlands, Islands & non-mainland locations

Our standard delivery rates apply to mainland UK. Deliveries to the Highlands, Islands and some other non-mainland locations may incur an additional delivery charge and may take longer to arrive.

If you are unsure whether your postcode falls within our standard delivery area, please contact us before ordering and we will be happy to confirm the charge and expected delivery time.

Highlands & Islands

£14.95 ex VAT

£17.94 including VAT

Additional restrictions or surcharges may apply to certain large or specialist products.

Furniture, large and specialist deliveries

Some products need a little more planning than everyday office supplies.

Direct manufacturer delivery

Some furniture, large items and specialist products are delivered directly from the manufacturer or supplier.

Longer lead times

Delivery times can vary depending on stock availability, production schedules and the type of product ordered.

Scheduled delivery

Some furniture and larger items may require an agreed delivery date. Where necessary, our team or delivery partner will contact you.

Receiving your order

Check your delivery details

Please make sure the delivery address, postcode and contact information are correct when placing your order.

Someone may need to sign

Please ensure someone is available to receive the order during normal business hours where a signature is required.

Re-delivery charges

Additional charges may apply if a delivery cannot be completed because the address is incorrect or nobody is available to receive it.

Damaged, missing or incorrect items

If your order arrives damaged, incomplete or incorrect, please let us know within 48 hours of delivery so we can investigate and resolve the issue as quickly as possible.

  • Contact us within 48 hours of delivery
  • Provide your order number and details of the issue
  • Include photographs of damage or packaging where possible

Returns & Refunds

Need to return something?

Full details about returns, refunds, damaged items and product exclusions can be found in our dedicated Returns Policy.

View Returns Policy

Delivery FAQs

Is there a minimum order value?

Yes, we have a minimum order value of £20 ex VAT (£24 including VAT).

How much is standard delivery?

Standard mainland UK delivery is £4.95 ex VAT (£5.94 including VAT) for orders below £62.50 ex VAT. Standard delivery is free on orders of £62.50 ex VAT / £75 including VAT or more.

How long does standard delivery take?

Most stocked products are delivered within 2–3 working days. Specialist, furniture and supplier-direct products may have longer lead times.

Can I get next day delivery?

Next business day delivery is available on selected products for £8.95 ex VAT (£10.74 including VAT) when the order is placed before 2pm.

Do you deliver to the Highlands and Islands?

Yes, although additional charges and longer delivery times may apply. Our standard Highlands and Islands delivery charge is £14.95 ex VAT (£17.94 including VAT), subject to product and location.

What if my order arrives damaged or incomplete?

Please contact us within 48 hours of delivery with your order details and photographs where possible. We will investigate and arrange an appropriate resolution.

Need help with a delivery?

If you have a question about delivery times, charges, a large order or an existing delivery, our team will be happy to help.

Call 023 8082 1013 or email sales@thegreenoffice.co.uk

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