UK Delivery Information
At The Green Office, we aim to provide fast, reliable delivery for businesses across the UK. This page outlines our delivery options, timeframes and important information to help you plan your order.
We offer standard delivery on most products, and selected items may also be eligible for a chargeable next working day delivery option.
typical delivery for stocked items
available on selected items for an additional charge
standard delivery coverage
Delivery Overview
We offer delivery across the UK on a wide range of office supplies, furniture and workplace essentials, with clear delivery options shown during checkout.
Delivery Times
Stocked items
Typically delivered within 1-3 working days.
Next working day delivery
Available on selected products for an additional charge. Eligibility and cost will be shown at checkout where available.
Non-stock, specialist, furniture and large items
Delivery times may vary depending on supplier availability, stock and logistics. Lead times are shown where applicable.
Delivery Charges
Delivery charges are calculated at checkout and depend on the order value, product type, delivery location and chosen delivery service.
Delivery Locations
We deliver throughout mainland UK. If you require delivery outside standard UK mainland areas, please contact us before placing your order to confirm availability and any additional charges.
Receiving Your Order
Someone may need to sign
Please ensure someone is available to receive and sign for the delivery where required.
Check your delivery details
Please make sure your delivery details are accurate at checkout.
Re-delivery charges may apply
If delivery cannot be completed due to incorrect details or no one being available, re-delivery charges may apply.
Damaged or Missing Items
If your order arrives damaged or incomplete, please notify us within 48 hours of delivery and provide details and photos where possible. We will investigate promptly and arrange a replacement or resolution as quickly as possible.
Large Orders and Furniture Deliveries
Direct manufacturer delivery
Some larger items, such as office furniture, may be delivered directly from the manufacturer.
Lead times may vary
Lead times may vary depending on stock availability and production schedules.
Scheduled delivery
Some items may require scheduled delivery, and our team will keep you informed throughout the process.
Returns and Refunds
For full details on returns, refunds and exchanges, please view our dedicated Returns Policy page.
View Returns PolicyNeed Help?
If you have any questions about delivery or your order, please contact our team. We are here to help ensure your order runs smoothly from purchase to delivery.
Phone: 023 8082 1013
Email: sales@thegreenoffice.co.uk
